Trust centre · marketing website
Support
How to contact TraderHub about the iPhone app or this marketing website.
Current record
- Effective date
- Effective on public publication
- Review date
- 3 August 2026
- Owner
- Haydn Fisher trading as TraderHub
- Contact route
- support@traderhub.vin
- Current scope
- Marketing website and ordinary local-only iPhone app
Product support
Use support@traderhub.vin for ordinary product help. The address routes to Haydn Fisher at the owner mailbox.
- Messages are reviewed on UK business days.
- A two-UK-business-day response target may be used operationally, but it is not guaranteed.
- Absence cover is not yet appointed and no 24/7 or continuous-cover claim is made.
Local-data responsibility
The ordinary TraderHub iPhone app is local-only. Users create and retain their own backups; the ordinary build does not provide automatic cloud backup.
Do not email customer records, vehicle documents, payment details, passwords or app backups unless a specific support process safely requests them.